Refunds

You can have a full refund within 14 days of any purchase. Email support@zealden.com with your order number. Polar, our merchant of record, pays it back to the payment method you used.

What a refund does

• Refunding your first purchase deactivates its key straight away, even if you’ve paid renewals since. Those sites stop receiving updates; the plugin keeps working.
• Refunding a renewal takes back the year it added. The key isn’t deactivated: it works until the date it had before that renewal, then lapses.
• A partial refund that doesn’t return the renewal leaves the year in place.
• A refund doesn’t cancel your subscription. Cancel it as well, or the next year will be charged.

See Terms and refunds for the full terms.

Checked against ZealDen Sell Your Plugins 1.1.4 on main, 19 October 2026.